System Administration: Administer user accounts and roles, manage access controls, and maintain data integrity within NetSuite. Monitor system performance, troubleshoot issues, and perform regular system maintenance tasks.
NetSuite Configuration and Customization: Configure and customize NetSuite to meet the specific needs of our retail operations, including setting up new workflows, forms, fields, roles, and permissions.
User Training and Support: Provide end-user training and support for NetSuite functionality, addressing user inquiries and issues. Create documentation, user guides, and training materials to facilitate system adoption and best practices.
Integration Management: Collaborate with internal teams, third-party vendors, and developers to integrate NetSuite with other business systems, such as POS, inventory management, and e-commerce platforms.
Data Management: Oversee data migration activities, ensuring accurate and timely transfer of data from legacy systems into NetSuite. Implement data governance policies and procedures to maintain data quality and consistency.
Customization and Scripting: Develop and maintain SuiteScript customizations and workflows to automate business processes, enhance system functionality, and support data integrations.
System Upgrades and Enhancements: Collaborate with the IT team to plan and execute system upgrades, new feature implementations, and enhancements. Stay informed about the latest NetSuite releases and recommend improvements to optimize the platform’s performance.
Security and Compliance: Implement security best practices, maintain system backups, and ensure compliance with data privacy and industry regulations (e.g., PCI-DSS, GDPR).
System Documentation: Document system configurations, customizations, and processes. Maintain up-to-date technical documentation and system diagrams.