Job title: SAP B1 Support Analyst
Salary: 40 – 50k PA
Location: Glasgow (3 days a week on site)
Job purpose:
SystemsAccountants are currently working on behalf of a client to source a SAP B1 applications support analyst to deliver up to 3rd line support and assist in the role out of SAP B1 in multiple new entities. The role will involve resolving issues, managing data, and providing SAP B1 manufacturing expertise. The successful candidate will possess at least two years of experience in SAP B1 with an end user in the manufacturing and production industry.
Roles and Responsibilities:
- Deliver advanced (Level 3) application support for SAP Business One and BEAS.
- Diagnose and fix complex system and functional problems.
- Manage incidents, service requests, and change tickets through the company’s IT service management platform (Zendesk).
- Contribute to ongoing ERP migration, consolidation, and enhancement projects across multiple sites.
- Monitor system performance, identify inefficiencies, and recommend optimisation opportunities.
- Design and maintain business reports, document layouts, and data queries using Crystal Reports and SQL.
- Maintain accurate system documentation, procedures, and knowledge base articles in line with internal standards.
- Align day-to-day support activities with the wider ERP roadmap and user improvement initiatives.
Role Requirements:
- At least two years of experience delivering SAP Business One support.
- Manufacturing/Production industry experience, ideally in a SAP B1 context.
- Proficiency in SQL and data concepts.
- Experience with service desk platforms such as Zendesk or equivalent.
- Familiarity with BPA tools and workflow configuration (e.g. codeless automation).
- Experience with BEAS Manufacturing a strong plus.
SystemsAccountants are a leading finance systems and finance transformation resource partner. We are the go to provider of SAP B1 interim and permanent talent. If you are a candidate on the market for your next position, or an organisation looking to explore your SAP staffing options, then please get in touch with Christopher.ames@systemsaccountants.com.